A technology reviews can benefit your business

Louisville Geek provides IT support to small and medium-sized businesses and each year, offers clients an opportunity to schedule a free Technology Review with one of our technicians. When you opt for the assessment as a client, similar to a financial review, we take a comprehensive look at your IT investments, evaluate your technology’s performance and determine whether any changes need to be made.

Though we don’t require an annual Technology Review, we strongly encourage clients to take advantage of the offer, especially when considering what’s at stake. If done properly, these technology assessments allow you to:

Save Money

The first thing we do during a Technology Review is examine your software licenses to ensure you aren’t paying for things you don’t need. Last year, we were able to save a client three-hundred dollars per month because we discovered the client was still unnecessarily paying for Microsoft 365 licenses for former employees. We also typically conduct a brief cost-benefit analysis to determine whether an implemented solution is worth the continued investment. Technology is constantly evolving, so if there are technologies costing you a fortune in fees, we might be able to find cost-effective alternatives that allow you to do more with less.

Assess Risk

During a Technology Review, we search for security risks within your business. Cybercriminals are constantly finding new ways to exploit businesses, so it’s important to continually evaluate your cybersecurity strategy. If you operate a business that’s subjected to data regulations, like the Health Insurance Portability and Accountability Act (HIPAA) or Payment Card Industry Data Security Standard (PCI DSS), this is a good opportunity to pinpoint noncompliant IT practices and solutions and then customize a strategy that ensures the privacy, integrity and availability of your data.

This is also a good time to review your disaster recovery and incident response plans to ensure your data is backed up and protected should a disaster occur. Malicious actors are increasingly compromising backups, too, so it’s particularly important to ensure your backups are protected from corruption and ransomware.

Increase Productivity 

Odds are, your business processes and operations have been altered since the pandemic began. A Technology Review offers the opportunity to review your existing infrastructure and pinpoint any processes that may be hindering business operations and formulate solutions to increase productivity.

For example, we recently had a client who was spending 10+ hours each week producing basic financial reports (balance sheets, income statements, etc.). The reason these reports took so long to produce was because the corresponding data was siloed. Like a lot of small businesses, they used one company for their payroll (ADP), another for their accounting (QuickBooks), and a third for ERP (Dynamics). Before they could produce an accurate report, they had to extract data manually from each source. Upon hearing this, our technician recommended using Microsoft Power BI (a program they were already paying for) to build automated reports, which wound up saving them a great deal of time and money. 

(Louisville Geek is a silver sponsor of FEI Louisville.)